How to Get Synthetics Monitoring to Work in New Relic

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By Arthur Powell

How to Get Synthetics Monitoring to Work in New Relic

New Relic’s Synthetics Monitoring is a trustworthy partner in the field of application development and maintenance, providing teams with the resources they need to assure maximum performance while offering excellent user experiences.

As technology advances, employing synthetic monitoring becomes more than just a best practice for organizations looking to stay ahead in the digital sphere.

Synthetics monitoring, a critical component of the New Relic ecosystem, assesses application performance in a proactive manner.

Synthetic tracks, by modeling user interactions, enable developers and IT workers to predict and deal with potential issues before they affect real users.

What is New Relic?

New Relic is a spotlight in the world of visibility systems, dedicated to giving unparalleled insight into application and infrastructure performance.

Its complex strategy includes server monitoring, recording user experiences, and providing a comprehensive picture of system health.

New Relic is a vital collaborator for those navigating the complicated world of software creation and maintenance, providing actionable insights to optimize performance and fix issues.

What is Synthetic Monitoring?

A critical component of New Relic’s arsenal, synthetic monitoring, represents an important change in how we monitor and ensure the performance of applications.

Synthetic monitors, as opposed to traditional systems that rely on real user data, take an active role by simulating user experiences.

This controlled simulation identifies potential bottlenecks, problems, or downtimes before they penetrate the user experience, allowing for a proactive approach to performance concerns.

Types of Synthetic Monitors

Within the field of synthetic monitoring, New Relic provides a broad set of monitoring tools that are geared to various elements of application performance.

The Ping Monitor, a fundamental tool, evaluates your application’s basic reachability and responsiveness.

Beyond connectivity, the API Test Monitor probes the functionality of specific API endpoints to ensure smooth interactions.

The browser monitor simulates user interactions with web-based applications, providing a more detailed picture of user experiences.

Finally, the Script Browser monitor enables highly customized and programmed tests, allowing for a detailed insight into application behavior.

Ping Monitor

The Ping Monitor, an essential component of synthetic monitoring, serves as the foundation for measuring your application’s basic accessibility and responsiveness.

This monitor sends ping queries to your application on a regular basis from various places, providing information about its availability and response times.

You may customize the Ping Monitor to your individual performance monitoring needs by carefully choosing monitor locations and altering the frequency of ping queries.

API Test

The API Test Monitor looks into the functional features associated with your application’s API endpoints, going beyond the basic connectivity check of the Ping Monitor.

This fake monitor acts like you are interacting with certain APIs, testing not only how fast the response time is, but also how correct and reliable the data being sent is.

Developers may guarantee that important features are not only accessible but also working properly by creating targeted API tests.


By recreating real-world user interactions with web applications, the Browser monitor in New Relic’s Synthetic Monitoring toolset provides a user-centric perspective.

This monitor follows predetermined user paths, gathering performance data like the speed of page visualization and the overall experience for users.

By using a variety of monitoring sites, you can gain insight into how regional changes may affect user interactions, allowing for focused optimizations.

Script Browser

The Script Browser monitor is a versatile solution for people who desire a high level of customization and accuracy in their synthetic tests.

This tracking tool enables developers to write and create test scenarios that precisely imitate certain user activities.

Organizations can acquire a more detailed insight into how their applications operate under various conditions and user scenarios by customizing scripts to simulate complex user journeys.

How to Get Synthetics Monitoring to Work in New Relic?

Setting up synthetic monitoring in New Relic involves a systematic process to ensure that your synthetic monitors effectively replicate user experiences and provide actionable insights.

The following steps outline the journey from selecting a synthetic monitor to integrating results into your monitoring strategy.

Step 1: Select a Synthetic Monitor

The first step in utilizing synthetic monitoring is to carefully select the type of monitor that aligns with your monitoring objectives.

Synthetic monitors are artificial browsers that examine your website’s performance and collect overall figures like load time, efficiency, and average download size.

Whether it’s a ping monitor for basic accessibility checks or a complicated script browser monitor for customized scenarios, choosing the right monitor sets the base for effective performance assessment.

Step 2: Create a Synthetic Monitor

After determining the type of virtual monitor that best meets your requirements, the next step is to build it up.

This procedure consists of defining the synthetic test’s particular parameters, locations, and setups.

This phase adjusts the monitor to your application’s specific characteristics, from selecting endpoints from the API for API Test monitors to writing user interactions for Script Browser monitors.

Step 3: Monitor Generated Results

With the synthetic monitor in place, the next critical step is to monitor the generated findings. New Relic provides a centralized dashboard where you can monitor real-time data as well as long-term patterns for each synthetic test.

This detailed analysis enables you to spot patterns, deviations, and significant problems with performance that may require additional examination.

Step 4: Understanding Resource Load-time

The resource load-time measure is an important one to consider during synthetic monitoring.

This measure gives information on how quickly your application loads and renders elements, including images, scripts, and style sheets.

You can identify problems in your application’s frontend efficiency and take focused measures to improve the user experience by studying resource load times.

Step 5: Setting Monitor Locations

New Relic’s synthetic monitors can be adjusted to simulate interactions between users from several geographic locations.

This stage involves selecting monitor locations deliberately in order to simulate a diverse user population. This provides you with a thorough understanding of how your application operates internationally, allowing for localized optimization and guaranteeing a uniform user experience.

Step 6: Setting Monitor Schedule

Synthetic monitoring is useful not just because it is accurate but also because it is consistent. The monitor schedule controls how frequently the simulated tests are run.

Setting an appropriate timetable ensures that performance assessments indicate real-world usage patterns, whether it’s ongoing monitoring throughout the entire day or specified periods of time associated with peak user activity.

Step 7: Naming and Saving the Monitor

It is vital to arrange your synthetic monitors for optimal team management and interaction.

Giving each monitor a distinctive and significant name, as well as retaining the configurations, aids in the monitoring process.

This phase ensures that virtual monitors can be easily identified, adjusted, and shared throughout your organization.

Step 8: Viewing Monitor Results

By monitoring the findings on a frequent basis, you may actively fix issues and continuously enhance the performance of your application.

The final step after establishing and running synthetic monitors is to see and analyze the findings. 

The user-friendly interface of New Relic delivers deep insights into multiple performance metrics, helping you to see patterns and opportunities for improvement.

Step 9: Setting Up Alerts

New Relic allows you to set up alerts according to specified limits to further strengthen the proactive approach of synthetic monitoring. 

Configuring alerts for crucial performance measures such as reaction times exceeding the specified limit or error rates exceeding acceptable levels

This allows your team to receive fast notifications, allowing for quick reactions to emergent issues before they affect users.

Step 10: Integrating with Dashboards

When synthetic monitoring data are integrated into larger observability dashboards, they have the greatest impact. In this stage, synthetic monitor data is imported into New Relic.

By combining synthetic monitoring findings into a single dashboard, you may obtain a comprehensive picture of your application’s status.

This unified method enables teams to link synthetic test results with real-world user data and system metrics, allowing for a more complete view of your application’s performance landscape.

What Makes Synthetic Monitoring Superior to Actual User Monitoring?

While real user monitoring is necessary to understand the way actual users interact with your program, artificial monitoring has significant advantages.

Synthetic monitoring creates a controlled environment for testing certain user journeys, allowing you to replicate different scenarios and identify potential issues before they reach your users.

Synthetic monitoring, as opposed to actual user monitoring, is proactive, delivering information even when user activity is low.

This proactive approach enables organizations to address performance issues before they affect a large section of their user base, resulting in a more seamless user experience overall.

How safe is New Relic Synthetic Monitoring?

Security is of the utmost importance in the digital world, and New Relic focuses on data protection during synthetic monitoring.

Dynamic monitoring from New Relic is built with security best practices in mind, ensuring that private information gets handled and delivered safely.

The technology protects data in transit and at rest via encryption protocols, reducing the danger of unauthorized access.

Furthermore, New Relic follows industry standards and regulatory rules, giving users assurance that their synthetic monitoring data will be protected using the strictest security precautions.


Synthetics monitoring from New Relic is a useful tool for generating proactive insights into the performance of your application.

With a wide range of synthetic monitors available, from ping monitors to script browsers, you may personalize your monitoring strategy to meet your individual requirements.

The step-by-step process of setting up synthetic monitors, from selection to configuration and analysis, ensures a deliberate and efficient monitoring approach.

Putting artificial monitoring results into dashboards and using alerting systems makes the platform better at giving real-time information and letting people respond quickly to new problems.

I hope you find this guide very informative, and you may have a good idea about how to get synthetic monitoring to work in a new relic.

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